Legal & Policy

MrJili Terms and Conditions – Rules for Philippine Players

These Terms and Conditions govern your use of the mrjili platform. We've written them as clearly as we can — no deliberate legalese, no tricks buried in fine print. Read through before you play so you know exactly where you stand.

Last updated: 1 June 2025 Applies to all registered mrjili accounts
1Acceptance of Terms

By accessing, registering on, or using any part of the mrjili platform — including its website, mobile browser interface, games, promotions, and cashier — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use mrjili.

These Terms form a binding legal agreement between you (the player) and mrjili. They apply alongside any additional rules, bonus terms, game-specific conditions, or policies published on the mrjili website, all of which are incorporated by reference. In the event of a conflict between these general Terms and a more specific policy (for example, a particular promotion's terms), the more specific terms apply to that matter.

MrJili reserves the right to update or modify these Terms at any time. Changes take effect as soon as they are published on the website. Continued use of mrjili after an update constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically.

Key Point

Using mrjili — even just browsing the site as a logged-in user — means you agree to these Terms. If you have questions before accepting, contact our support team first.

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2Eligibility

To register and play on mrjili, you must meet all of the following eligibility requirements:

  • You must be at least 21 years of age — the minimum legal gambling age in the Philippines.
  • You must be physically located in a jurisdiction where online gambling is lawful at the time of play.
  • You must be a natural person (corporations and entities may not hold player accounts).
  • You must not be an employee, officer, director, agent, contractor, or immediate family member of any employee of mrjili or its affiliated companies.
  • You must not be registered on any self-exclusion programme with mrjili or any linked gaming operator.
  • You must have the legal capacity to enter into binding contracts under Philippine law.

MrJili may request proof of age or identity at any point. Accounts that cannot be verified as meeting the above requirements will be suspended, and any funds in such accounts will be handled in accordance with applicable regulations.

Players residing in jurisdictions where online gambling is illegal are not permitted to use mrjili. It is the player's sole responsibility to verify the legality of online gambling in their place of residence before registering. MrJili does not accept liability for any breach of local law by a player who uses the platform from a restricted territory.

3Account Registration

Each individual may hold only one registered account on mrjili. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is prohibited and will result in the closure of all associated accounts and the forfeiture of any bonus balances.

When registering, you agree to provide accurate, complete, and current information. This includes your legal full name, date of birth, Philippine mobile number, and any additional details requested during the Know Your Customer (KYC) verification process. Providing false information is a breach of these Terms and grounds for immediate account closure.

Account Security

You are responsible for keeping your mrjili login credentials confidential. Do not share your password with anyone. MrJili will never ask for your password via chat, email, or any other channel. If you suspect unauthorised access to your account, contact support immediately and change your password without delay.

MrJili recommends enabling two-factor authentication (2FA) on your account as an additional layer of protection. All activity on your account while logged in — including bets placed, deposits made, and withdrawals requested — is your responsibility, whether or not you authorised it.

Account verification (KYC) is required before your first withdrawal. Accepted Philippine government-issued IDs include the PhilSys National ID, Passport, LTO Driver's Licence, SSS ID, UMID, and PRC ID. Verification is typically completed within one to four hours of submission during business hours.

4Deposits & Withdrawals

All transactions on mrjili are conducted in Philippine Peso (₱). MrJili does not apply any deposit or withdrawal fees. Your bank or e-wallet provider may apply their own charges, which are outside mrjili's control.

Deposits. Funds deposited into your mrjili account are credited immediately upon confirmation from your chosen payment channel (GCash, Maya, GrabPay, Coins.ph, InstaPay, BDO, BPI, Visa, Mastercard). The minimum deposit is ₱100 for e-wallet methods and ₱200 for bank transfers. Deposits may only be made from accounts and cards registered in your own name.

Withdrawals. Withdrawal requests are processed automatically for verified accounts with no active bonus wagering requirements. Minimum withdrawal is ₱500 for e-wallets. MrJili targets a processing window of 5–15 minutes for GCash and Maya withdrawals. Bank transfers may take 1–3 hours. Card withdrawals may take 1–5 business days depending on the issuing bank.

Withdrawal Policy Points
  • Withdrawals must be sent to an account registered in the same name as your verified mrjili account.
  • MrJili may request additional documentation before processing large withdrawals as part of its anti-money laundering obligations.
  • Any withdrawal request made while a bonus wagering requirement is active will be held until the requirement is met, or the player chooses to forfeit the bonus balance.
  • Attempted chargebacks or reversals of deposits without contacting mrjili support first are considered a breach of these Terms.
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5Bonuses & Promotions

MrJili offers various bonuses and promotions including welcome bonuses, reload offers, cashback, free spins, and VIP rewards. Each promotion has its own specific terms, which are displayed at the point of claiming and on the Promotions page. These general Terms apply to all bonuses unless a promotion's specific terms state otherwise.

Wagering Requirements. Most bonuses are subject to a wagering requirement — a multiplier of the bonus amount (or bonus plus deposit, depending on the promotion) that must be met through qualifying gameplay before the bonus-derived balance becomes withdrawable. The wagering requirement and qualifying games for each bonus are clearly stated in the promotion details.

Bonus Wallet Transparency

MrJili displays your real-money balance and bonus balance separately in your wallet. Only the real-money portion is freely withdrawable at any time. This separation is permanent and visible throughout your session — there is no hidden or merged balance structure on mrjili.

Bonuses are intended for personal entertainment only. MrJili reserves the right to void bonuses and related winnings if there is evidence that a player has attempted to abuse the bonus system — for example, by creating multiple accounts to claim the same offer, placing hedged bets to minimise risk while fulfilling wagering requirements, or using any other form of bonus manipulation.

MrJili may withdraw, amend, or expire any active bonus or promotion at any time. Where a promotion is withdrawn before its stated end date, mrjili will honour any legitimate in-progress wagering already credited under that promotion. Players will not receive cash compensation for the withdrawal of any promotional offer.

Free spins awarded as part of a promotion are valid for the specific game(s) stated in the offer, for the duration stated. Winnings from free spins are credited as bonus funds subject to the stated wagering requirement. Expired free spins are forfeited and cannot be reinstated.

6Game Rules & Fair Play

Each game available on mrjili operates according to its own rules, which are accessible via the information panel within the game itself. By playing a game, you confirm that you understand and accept its rules. MrJili is not responsible for any outcome resulting from a player's failure to read or understand the rules of a game before playing.

All games on mrjili use certified Random Number Generator (RNG) technology to ensure fairness. Game outcomes are independently audited, and published Return to Player (RTP) figures reflect real certified rates. MrJili does not manipulate game outcomes in any way, and has no ability to influence the result of any individual spin, hand, or bet.

Jackpot Games. Progressive and must-drop jackpots on mrjili operate according to the specific mechanics described in each game's information panel. Must-drop jackpots are guaranteed to pay out before reaching a stated ceiling amount or time limit. The jackpot seed amount after a prize is paid is stated in the game details. Jackpot wins are final and cannot be reversed once credited.

Live Casino. Live dealer games are conducted in real time by professional dealers. In the event of a technical failure during a live session, the hand or round in progress at the time of the failure will be voided and any stakes returned to the player's wallet. MrJili is not responsible for losses arising from network interruptions on the player's end.

Esports Betting. All esports betting markets on mrjili are subject to the specific rules published for each match and tournament. MrJili reserves the right to void any bet placed on a market that is subsequently found to have been affected by match fixing, data errors, or irregular activity. Voided bets are refunded in full.

7Prohibited Conduct

The following conduct is strictly prohibited on mrjili. Violations may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate.

  • Using automated software, bots, scripts, or any artificial means to interact with mrjili games or systems.
  • Colluding with other players during any multiplayer game or live table session.
  • Exploiting any software bug, glitch, or error for financial gain. Players who identify a technical issue must report it to support immediately; exploiting it constitutes a breach of these Terms.
  • Money laundering, fraud, or using mrjili to process funds derived from illegal activity.
  • Attempting to manipulate, reverse, or chargeback any deposit made to a mrjili account without following the proper dispute resolution process.
  • Impersonating another player, mrjili employee, or any other person.
  • Using abusive, threatening, or discriminatory language toward mrjili staff or other players in any communication channel.
  • Accessing mrjili from a jurisdiction where online gambling is prohibited.

MrJili uses fraud detection systems that monitor for irregular betting patterns, unusual account activity, and other indicators of prohibited conduct. Where an investigation is initiated, the account may be suspended and withdrawals placed on hold while the investigation is ongoing. MrJili will not be liable for any inconvenience caused to a player under legitimate investigation.

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8Account Suspension & Closure

MrJili reserves the right to suspend, restrict, or permanently close any player account at its discretion, including but not limited to the following situations:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification (KYC) within a reasonable timeframe when requested.
  • Reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct as described in Section 7.
  • Receipt of a chargeback or payment reversal from the player's bank or e-wallet provider.
  • Regulatory requirement or instruction from a relevant authority.
  • Player request for self-exclusion under mrjili's Responsible Gaming provisions.

Where an account is closed due to a breach of these Terms, mrjili may withhold some or all of the balance pending investigation. Where no breach is found, any legitimate real-money balance will be returned to the player via their registered payment method. Bonus balances and associated winnings derived from bonus funds are forfeited upon account closure for a breach.

Players may request voluntary account closure at any time by contacting mrjili support via live chat. A voluntary closure request will be actioned within one business day. Any real-money balance at the time of closure will be withdrawn to the player's registered payment method.

9Responsible Gaming

MrJili is committed to promoting responsible gaming and providing tools that help players stay in control. Gaming should be an enjoyable form of entertainment — not a financial strategy, a way to recover losses, or something that interferes with daily life.

The following tools are available to all mrjili players through Account Settings at any time:

  • Deposit Limits — Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 24-hour cooling period.
  • Session Time Reminders — Set alerts to notify you after a chosen playing duration.
  • Cooling-Off Period — Temporarily restrict your access for 24 hours, 7 days, or 30 days.
  • Self-Exclusion — Permanently close your account and block re-registration for a defined period (minimum 6 months). Self-exclusion requests are irreversible during the stated period.

Players who believe they may have a gambling problem are encouraged to contact mrjili support or visit the Responsible Gaming page for local helpline information. MrJili cooperates fully with Philippine responsible gaming authorities and industry self-regulation bodies.

You must not use mrjili if gambling is causing financial hardship, anxiety, or relationship problems. Playing while under the influence of alcohol or other substances that impair judgement is also strongly discouraged.

10Intellectual Property

All content on the mrjili platform — including but not limited to the brand name, logos, game graphics, website design, software, text, images, and trademarks — is the intellectual property of mrjili or its licensors and is protected under applicable Philippine and international intellectual property law.

Players are granted a limited, personal, non-transferable, non-exclusive licence to access and use the mrjili platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any part of the mrjili platform or its content without prior written consent.

Scraping, data mining, or using automated tools to extract content from mrjili for any purpose is prohibited. Any unauthorised use of mrjili's intellectual property may result in legal action.

11Limitation of Liability

To the fullest extent permitted by applicable law, mrjili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to:

  • Loss of winnings due to technical failures, network interruptions, or hardware issues on the player's end.
  • Losses arising from any unauthorised access to your account where you failed to keep your login credentials secure.
  • Delays in payment processing caused by third-party payment providers (GCash, Maya, banks, card networks).
  • Any decision made in good faith by mrjili to suspend or close an account under these Terms.
  • Changes to game availability, promotions, or platform features.

MrJili's total liability to any player in connection with any claim relating to use of the platform shall not exceed the total amount deposited by that player in the twelve months preceding the claim, excluding any bonus funds.

Nothing in these Terms limits mrjili's liability for death, personal injury, or fraud caused by mrjili's own negligence or wilful misconduct.

12Amendments to These Terms

MrJili may update these Terms and Conditions at any time. Changes will be published on this page with a revised "Last updated" date at the top. For significant changes, mrjili may provide additional notice via email or in-app notification to registered players.

Your continued use of the mrjili platform after any change to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using mrjili and may request account closure as described in Section 8.

MrJili recommends bookmarking this page and checking it periodically. If you are ever unsure whether these Terms have changed since you last read them, the "Last updated" date at the top of this page is your reference point.

13Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or your use of mrjili, shall be governed by and construed in accordance with the laws of the jurisdiction in which mrjili holds its gaming licence, without regard to its conflict of law provisions.

Before initiating any formal dispute process, players are encouraged to contact mrjili support to resolve the matter directly. The majority of player concerns — payment queries, bonus disputes, account questions — are resolved by the support team within 24 hours without requiring formal escalation.

Where a dispute cannot be resolved informally, players may escalate to the relevant gaming regulatory authority through the formal complaints process described on the Responsible Gaming page. MrJili cooperates fully with regulatory dispute resolution procedures.

14Contact Us

If you have any questions about these Terms and Conditions, or about your mrjili account, our 24/7 support team is here to help.

Live Chat
Available 24/7 from your mrjili account. Most queries resolved within one hour.
Email Support
support@mrjili.app — response within 24 hours for non-urgent matters.
Our Commitments

What These Terms Mean in Practice

Six plain-language commitments behind the legal language above.

No Hidden Fees

MrJili charges zero transaction fees on deposits and withdrawals. The amount you send is the amount that lands, and the amount you request is the amount dispatched. No spreads, no processing charges quietly deducted on the way out.

Bonus Terms Up Front

Every mrjili promotion shows its wagering requirement, qualifying games, time limit, and any other conditions before you claim. The split wallet display keeps your real-money and bonus balances visible at all times.

Your Funds Are Segregated

Player balances on mrjili are held in dedicated accounts separate from operational funds. This means your money is protected regardless of anything happening at the company level — your pesos remain yours.

Certified Fair Games

Every game on mrjili uses RNG technology certified by independent testing laboratories. Published RTP figures are real audited numbers, not marketing estimates. MrJili has no mechanism to alter individual game outcomes.

Responsible Gaming Tools That Work

Deposit limits on mrjili take effect immediately when lowered — there's no 30-day wait designed to make you forget you set them. Self-exclusion locks out re-registration for the full duration chosen.

Disputes Resolved Fairly

MrJili's support team resolves the overwhelming majority of player disputes informally within 24 hours. For anything that needs formal escalation, the pathway to the relevant regulatory authority is clearly documented on the Responsible Gaming page.

Understand the Rules. Play with Confidence.

MrJili is built on transparency — fair games, clear bonus terms, and zero hidden charges. If you have questions about these Terms before registering, our support team is one live chat away.